Heliopatch Guarantee Policy

Full Money Back Guarantee

Our Full Money Back Guarantee is exclusive to customers that purchase directly through our website and includes:

  • A full refund with free postage and shipping. After trying up to 3 patches, if you are not satisfied simply email us at sales@heliopatch.com within 30 days of your purchase to receive your full refund.

Request a Return

  • State one of three reasons (claiming the guarantee, incorrect item received, or unable to use the patches due to medical reasons) in your email to¬†sales@heliopatch.com. Other reasonable reasons for return may be accepted.
  • Please allow up to 7 business days for processing refunds.

Help Us Improve

Our only request upon return of Heliopatch for any reason, is that you provide feedback on the patch and your experience with it. This will allow us to refine our product and create a more user friendly experience for customers worldwide.